Customer Service

Return Policy

If you are unsatisfied with a product’s performance during its stated use please contact M3 Technologies, Inc. A full refund may be made at the discretion of M3 Technologies, Inc. upon return and receipt of all used and/or whole goods. A return authorization number from M3 Technologies, Inc. is required for all returns. A refund will not be granted without this number. All returned items are subject to inspection. A 25% restocking fee may be charged for non-defective special order goods returned. Purchase date and invoice number must accompany all items returned for repair.

Pricing

Prices are subject to change without notice.

Terms and Agreements for M3 Technologies, Inc. 

Net 30 day terms for payment (upon approval by M3 Technologies, Inc. officers). All invoices are due 30 days from date of invoice unless otherwise noted.

Non-current accounts will be placed on a COD basis at our discretion and all invoices then become due and payable prior to any further deliveries.

In the event an account is not paid when due and legal or collective action is taken, the prevailing party shall be entitled to reasonable attorney fees, court costs, or other fees associated with the collection of funds.

To qualify for an open credit account, a credit application must be completed in full. References are required. Companies that do not qualify for open credit accounts must pay COD, cash, or equivalent with order. M3 Technologies, Inc. reserves the right to suspend credit and require payment by COD, cash, or equivalent with order.

Freight

All orders will be shipped by FedEx ground, or standard best way, as determined by M3 Technologies, Inc. Please note all special delivery instructions on the purchase order.

Customer is responsible for all regular Hazmat, COD Fees, Delivery, Duties, and Taxes.

Claims for products and merchandise damaged in transit must be filed with the delivering carrier and not with M3 Technologies, Inc.

Phone: 781.383.3134 / 1.800.342.4533